Review our Holiday Returns Information
Please allow up to 7 days for processing and dispatching your shipment, up to 14 days when we are running large promotions or during peak holiday periods. This is an ESTIMATE only and does not include order processing time, which may take several business days. We’ll do everything we can to ensure a speedy delivery, but delivery dates are not guaranteed. Additionally, STRAYE does not process orders on Weekends and Holidays.
STRAYE offers FedEx Free Shipping on orders over $50.00. Orders under $50.00 are charged a $10.00 flat rate. All HI, AK, and PR orders are charged a flat rate of $15.00. During SALES, these shipping rates are subject to change for the duration of the SALE. Our Free Shipping policies may change when STRAYE is offering site-wide promotions.
TRACKING YOUR PACKAGE
Once your order is shipped, you will receive an automated email with your tracking number. If you have not received a tracking number, your order has not left the warehouse, and we are working on it.
STRAYE ships to the address entered by the customer and does not require a delivery signature. STRAYE is not responsible for lost or stolen packages.
If you need to make a change to your order, including sizes, styles, or addresses, STRAYE requests that you contact us immediately to cancel your order before it ships. If you are too late, please contact customer service to make further arrangements.
PO Boxes or Military Boxes
STRAYE does not ship to PO Boxes or Military APO, FPO, and DPO destinations.
STRAYE does not currently ship to foreign countries. Please refer to the list of COUNTRIES in the navigation to choose the nearest online retailer.