STRAYE is based in Los Angeles, founded by Angel Cabada. STRAYE reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your use of the Website following the posting of any changes to the Policy constitutes acceptance of those changes.
This document governs your use of the Website. Where you have made a purchase, you are also governed by various policies regarding shopping, shipping, and returns. In this Policy, a Website visitor or user may be referred to as “you”. When a Website user has created an account and is logged in, they may be referred to as a “Logged-in User”. When a Website user has made a purchase, they may be referred to as a “Customer”.
STRAYE takes your privacy and security of personal information very seriously. We have provided a secure environment and this strict Policy that describes the limited ways the information is used and the limited access to such information.
This Policy covers the treatment of personally identifiable information (“Personal Information”) and other information gathered by STRAYE when you are using or accessing the Website. We will not sell or share any of your information without your permission.
This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that STRAYE does not own or control, including but not limited to any third party websites or services that you elect to access through the Website or via a link from the Website (“Third Party Website”), or to individuals that STRAYE does not manage or employ. While we attempt to facilitate access or link to only to those Third Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Websites. We encourage you to carefully review the privacy policies of any Third Party Website you access. We have named and provided links to the most important of these Third Party Websites further in this Policy.
Finally, this Policy does not cover any Personal Information you send to STRAYE via any non-secured mode of communications such as email, or social media as these methods may be subject to interception, loss, or alteration. While we welcome your comments and suggestions sent to us in this manner, we encourage you to carefully examine what Personal Information you send to STRAYE via these methods.
STRAYE does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list, or making a purchase. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose.
STRAYE uses only industry best practices (physical, electronic, and procedural) in keeping any data collected (including Personal Information) secure. In addition, STRAYE uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security.
Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for Internet transactions.
STRAYE automatically collects certain information using a third-party analytics program, Google Analytics, to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the Website we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access (as applicable). We use information collected in this manner only to better understand your needs and the needs of the Website users in the aggregate. STRAYE also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website and which pages on the Website with a view to introducing improvements.
STRAYE reserves the right to use additional analytical or statistical programs or services in the future. Where any Personal Information is transferred to a third party in this manner, this section will be updated accordingly, though there may be a delay in the update.
Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms and Conditions.
Except as provided in the next paragraphs and the sections in this Policy regarding Analytics, Mailing List Management, Secured Payments, and Data Transfer from the European Economic Area, STRAYE does not divulge any Personal Information gathered via the Website to third parties. Moreover, STRAYE does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of STRAYE are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.
Notwithstanding anything in the Policy to the contrary, we may share any information we have collected about you or that you have submitted: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or demands; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person, or any violation of the Terms and Conditions; (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Website generally); (4) to a parent company, subsidiaries, joint ventures, or other companies under common control with STRAYE (in which case we will require such entities to honor this Policy); (5) if STRAYE is acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).
STRAYE uses certain third party services in order to augment the Website. Personal information may be transferred from STRAYE to these third party services, but only to the extent required in order for them to function properly, and only upon your express submission of such information. These third party services are limited to Facebook, Instagram, Snapchat, Twitter, Tumblr, Pinterest and Google+ for sharing of Website content. If you are not already logged into those third party services, your Personal Information required to log in to those accounts is transferred securely from STRAYE to the third party services. When your Personal Information is transferred to these third party services, it is covered by their respective privacy policies, which we encourage you to read.
STRAYE provides two methods of secured payments for purchases made on the Website. You may use your credit card directly on the Website, in which case Personal Information is transferred securely to a third party payment processor, Shopify. You may also make purchases using PayPal.
By making a purchase on the Website, you authorize STRAYE to use these payment processors and to transfer Personal Information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by STRAYE. PayPal and Shopify have our permission to store, on behalf of STRAYE, the data pertaining to the executed transactions by Customers of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of STRAYE Customers, and for follow-up as needed. This transactional data may be used for validation and registration purposes of STRAYE Customers, and to trace any fraudulent activities if necessary.
When a Customer makes a purchase and uses one of these payment processors, the Customer is covered by the payment processor’s privacy policy. We encourage you to read Shopify’s and PayPal’s privacy policies to learn more about how your Personal Information is treated by those third parties.
You may create an account by entering your email address and choosing a password. It is your responsibility to create a password of sufficient length and complexity and to keep it secure in order to ensure the security of your Personal Information that can be accessed as a Logged-in User. Customers must create an account in order to make a purchase. Logged-in Users may provide addresses for billing and delivery purposes. Customers must provide billing and delivery addresses in order to make a purchase. These addresses will be stored by STRAYE, but will only be used for billing and delivery purposes on future purchases. A Logged-in User may permanently delete these stored addresses on their account.
If you wish to cancel your account and have all your Personal Information permanently deleted from our records, please contact us.
STRAYE, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy.
The STRAYE mobile message service (the "Service") is operated by STRAYE (“STRAYE”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to STRAYE’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of STRAYE through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with STRAYE. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18333290739 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other STRAYE mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18333290739 or email service@straye.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.