- Orders typically ship within 3–5 business days (excluding weekends and holidays), sometimes longer during large promotions.
- Shipping rates and estimated delivery dates are shown at checkout and are not guaranteed.
- Orders cannot be changed or canceled once fulfillment begins or a shipping label is created.
- Customers are responsible for providing a complete and accurate shipping address.
- Packages returned due to an incorrect address, refusal of delivery, or failure to claim may be subject to additional shipping charges.
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SHIP SAFE is optional package protection. Without SHIP SAFE, packages reported lost or stolen after the carrier records delivery are not eligible for a refund, replacement, or store credit.
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Freight forwarder orders are Final Sale. STRAYE is not responsible for loss, damage, or delivery issues after delivery to the forwarding service.
This is a summary. Your purchase is subject to STRAYE's complete Shipping and Refund Policies.
